"Good graphic design tells a visual story. Good graphic design is a visual expression that functions in optimised interaction with communication and strategy. This makes heavy demands on the designer's ability to integrate design into the whole. It also calls for considerable insight into the customer's firm, the purpose of the message and the underlying strategic thinking. Because like communication, design must reflect the customer's profile, appeal to the customer's buyers/partners, and also distance the customer from his competitors.
A good designer must therefore be able to be creative within the framework laid down by the customer. Bubbling creativity is of no use without a sense of context and economic realism. A designer must be capable of focused working within financial and time limitations. This is the challenge, and it is one of the areas a good designer gets paid to master."
Jan Nielsen, Creative Manager, Kuhl+co
There are many great designers out there with artistic flair, creativity and innovative thinking - after all, we're some of them :)
An important challenge is to be able to manage that creativity and innovation within a business context. Though creativity is an important attribute, it is of no use if left without focus and not harnessed in a productive manner. It is important that any project involving heavy elements of graphic design should have clear milestones and agreed deliverables, set within fixed timescales. This type of management of talent comes with experience across several clients and industry types.
So not only is good graphic design about delivering an effective message, but for it to be practically viable in a business sense, creativity and innovation need to be managed within a controlled environment to ensure that the client's business goals are met.